Shepherds Purse Shopify website

Shepherds Purse

The Shepherds Purse are a Yorkshire-based artisan cheese maker, supplying their award-winning cheeses nationally. They needed help to improve their Shopify store and maximise their customer conversion rates.

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UX consultancy

Improved the customer journey and UX on their Shopify product pages with custom theme work across the Shepherds Purse Shopify store.

Custom theme development

Implemented multi-address shipping process and improved gift messaging service in their checkout system.

Ongoing support

Provided ongoing dedicated Shopify consultancy to support their store now and in the future.

Shepherds Purse case study

The challenge

UX consultancy work on Shepherds Purse Shopify website

Shepherds Purse had a great Shopify store, but felt they weren't capitalising on their shopper journey and wanted to improve upsells, cross-sells and highlighting of their awards.

They also wanted to unify their branding across different areas of the site.

How we helped

We worked with the Shepherds Purse team to identify several areas for improvement in their UX and UI across their Shopify store, mostly centered around their product pages. We worked on their bespoke Shopify theme to make changes that highlighted their cheeses' awards, made better use of their page space, and helped promote more of their pairing products for better upsells.

We also made improvements to messaging and information highlighting around their basket and checkout areas. Finally, we added an improved order datepicker and introduced a multi-address shipping process.

You can view the Shepherds Purse Shopify website to see the changes we made.

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